Privacy Policy
Effective Date: January 2026
Oakstone Hospice (“Oakstone,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website.January 2026
Who We Are
Oakstone Hospice is a hospice care provider serving patients and families with compassionate, coordinated end-of-life care.
Our website address is: https://oakstonehospice.com
Information We Collect
Information You Voluntarily Provide
When you use our website, you may choose to provide personal information such as:
- Name
- Email address
- Phone number
- General inquiry information submitted through contact forms
This information is collected solely to respond to inquiries, provide requested information, or communicate with you about our services.
Please do not submit protected health information (PHI) or sensitive medical details through this website. For medical questions or referrals, we encourage you to contact us directly by phone.
Protected Health Information (HIPAA)
Oakstone Hospice does not intend to collect protected health information (PHI) through this website. Any information submitted through online forms is not treated as medical intake or clinical communication.
If you are a patient or family member receiving services from Oakstone Hospice, your medical information is governed by our HIPAA Notice of Privacy Practices, which is provided separately in accordance with federal law.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
This data is used for website functionality, security, and performance analytics.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and analyze website traffic.
Cookies may be used to:
- Remember user preferences
- Analyze website usage
- Support basic site functionality
You may disable cookies through your browser settings; however, some features of the site may not function properly.
Embedded Content from Other Websites
Pages on this site may include embedded content (such as videos or images). Embedded content from other websites behaves as if you visited those websites directly and may collect data, use cookies, or track your interaction according to their own privacy policies.
How We Use Your Information
We use collected information to:
- Respond to inquiries
- Communicate about our services
- Improve website functionality and content
- Maintain security and prevent misuse
We do not sell, rent, or trade personal information.
Sharing of Information
We may share information only:
- With service providers assisting in website operation (e.g., hosting or analytics)
- As required by law or legal process
- To protect the rights, property, or safety of Oakstone Hospice or others
Any third-party service providers are required to maintain appropriate confidentiality and security standards.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the right to:
- Request access to personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for certain uses
Requests may be submitted using the contact information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no website or electronic transmission can be guaranteed to be completely secure.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.